Guest information

Terms & Conditions

Read the main guest policies for bookings, check-in, checkout, food, pool use, room rules and resort services.

Guest Information

Booking, Cancellation & Stay Policies

These terms help keep the resort comfortable, safe, and fair for all guests. Please confirm current booking and cancellation details with the team when you reserve.

Check-in and check-out

Standard check-in and check-out times may depend on booking type and availability.
Early check-in and late check-out are subject to availability.
Please contact the team in advance if you arrive late or need a special arrangement.

Booking and payment

Rooms, packages, meals, kitesurfing, and transport should be confirmed before arrival.
Some services depend on weather, season, supplier availability and, for kitesurfing, your certified riding level.
Prices and conditions should be reconfirmed with the resort before final booking.

Breakages and damages

Guests are responsible for damage caused to rooms, equipment, restaurant items, or resort property.
Lost or damaged items may be charged based on repair or replacement cost.

Behaviour and respect

Guests are expected to respect other guests, staff, local culture, and the natural environment.
Unsafe, abusive, or disruptive behaviour may result in service refusal.

Food, activities, and weather

Seafood, trips, kitesurfing lessons, rentals, and excursions depend on availability and weather conditions.
Kitesurfing progress cannot be guaranteed because wind, weather, and individual learning speed vary.

Privacy and guest details

Guest details are used for booking, communication, and service arrangements.
Please contact us directly if you have questions about your booking information.

Questions before booking?

Message us before confirming your stay, package, lesson, transport, or restaurant booking.

Contact Valampuri